Frequently asked Questions

  • Health ID is a biometric electronic Know Your Customer (eKYC) service that provides identity verification, authorization synthesis, and data provisioning by capturing biometric data with a liveness check and interacting with the National Registration Bureau (NRB) to match against the national biometrics database.

  • Health ID offers services such as:

    • Identity verification through biometrics.
    • Liveness detection to prevent spoofing.
    • Data provisioning for authorized entities.
    • Integration with the NRB for national database matching.

  • Health ID can be used by organizations that require identity verification services, such as government agencies, financial institutions, healthcare providers, and private companies.

  • The system captures high-quality biometric data and uses advanced matching algorithms in conjunction with the national biometrics database to ensure accurate identity verification.

  • Benefits include:

    • Enhanced security and accuracy.
    • Faster onboarding processes.
    • Reduced fraud risk.
    • Compliance with regulatory requirements.

Help & Support

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Find us at:
Any Huduma Center nationwide

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24 Hrs a day, 7 Days a week,
+254207903260